Testing Manager - Banking Domain

Lead the testing initiatives and serve as a Subject Matter Expert (SME) in banking systems. Responsible for driving QA best practices, implementing test automation, managing onshore/offshore testing teams, and ensuring quality delivery of systems, projects, and enhancements related to banking systems

• Leverage in-depth domain knowledge of Digital Channels (1) / Payments (2) / Core Banking - Finacle (3) / Business Banking (4) and processes to support implementation, compliance, and transformation initiatives.
• Engage with IT, business stakeholders, system vendors, and regulatory bodies to interpret requirements, translate them into test strategies, and ensure compliance.
• Serve as SME for systems integration, digital banking, banking systems.
• • Define and lead end-to-end testing strategies, plans, and processes across SDLC, including SIT, UAT, and PT.
  • Drive implementation of test automation frameworks and tools to improve efficiency and regression coverage.
  • Review business requirements, functional specs, and design test scripts to ensure functional, performance, and security standards are met.
  • Lead QA readiness reviews, defect triage, and risk mitigation activities with cross-functional teams.
  • Own the QA metrics, reporting dashboards, and progress tracking for stakeholders.

   

• Ability to understand business requirements & clearly document these into Functional Specifications Document.
• Ability to clearly understand systems / business requirements and create test scripts that will ensure smooth implementation and minimize production problems.
• Ability to represent the QA team both internally and externally.
• Ability to understand, adapt & keep pace with the technological advancements in relevant business & other banking systems under QA team.
• Optimize both efficiency in system operations and quality in service delivery at the same time.
• Ability to understand the inherent system risks associated with Business & Operations and develop appropriate early warning and control systems to manage them.

• Core Skills

• Information systems management
• Quality in Testing related Service Delivery
• Excellent Communication & inter-personal skills

• Technical Skills

• Product knowledge of banking systems
• Competitive Awareness/Benchmarking
• Strong Analytical skills
• Azure DevOps for Test Management

• Domain Knowledge

• SME-level understanding of banking systems including core banking, card management, digital platforms, payment gateways, compliance frameworks, banking systems.

• Testing Expertise

• Experience in functional, integration, regression, and automation testing.
• Strong understanding of QA methodologies (Agile/Waterfall/DevOps environments).
• Familiarity with automation tools such as Selenium, UFT, JMeter, TestNG, Postman, etc.

• Leadership & Communication

• Proven ability to manage QA teams, handle high-pressure delivery timelines, and influence cross-functional stakeholders.
• Excellent communication and interpersonal skills to engage with both technical and business stakeholders.