Test Lead 

• Dynamic work allocation/capacity planning for the team basis backlogs/workloads
• Daily status tracking & productivity monitoring including timesheets
• Ageing defects/Open JIRA tickets follow-ups & closure
• Preparation of reports (Weekly/KPI/Release planning/Release summary/Go-No-go)
• Resolve any issues by coordination with respective teams (Tech/Infra/Onsite BA’s)
• Ascertain the training/certification needs of the team and coordinate with training/stakeholders to fulfill the requests
• Highlight challenges/issues to the management for appropriate resolution
• Customer assets tracking (Mobile devices)
• Internal resource allocation (OI) & Billing activities

• Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
• ISTQB Advanced advantageous
• Additional course or certification in Quality Assurance
• Project Management qualification

• Excellent client-facing skills
• People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
• Team work and emotional intelligence
• Good self-management – continuous performance is both an objective and a mind-set
• Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
• High value on openness and transparency
• Excellent communication and presentations skills
• Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.

8 to 10 years