Business / Technical Analyst, who have very good exposure to Postilion Switch

Role         : BA - Postilion Switch

Location  : Dubai

Keyskills : 

• Knowledge on Postilion Switch

• Card payment lifecycle (authorization, clearing, settlement).

• ATM, POS, and ecommerce transaction flows.

• EMV, Mastercard, Visa

• Requirements Gathering:

  • Collaborate with stakeholders to elicit, analyze, and document business requirements for AI initiatives.
  • Conduct workshops and meetings to understand user needs for customer-facing mobile app features and internal tools.

• Project Coordination:

  • Work closely with the AI development team to translate business requirements into technical specifications.
  • Prioritize and manage the product backlog, ensuring timely delivery of features.

• User Story Development:

  • Write clear and concise user stories with acceptance criteria for both workstreams.
  • Collaborate with UX/UI designers to ensure user-centric design principles are applied.

• Stakeholder Communication:

  • Act as the liaison between business units, technology teams, and support teams.
  • Provide regular updates to stakeholders on project progress, risks, and issues.

• Data Analysis:

  • Analyze data trends and user feedback to identify opportunities for AI enhancements.
  • Assist in the development of dashboards and reports for performance monitoring.
  • Tools : Power BI/Tableau, Python/Pandas, R Programing 

• Quality Assurance:

  • Participate in testing activities to ensure solutions meet business requirements.
  • Assist in the development of test plans and test cases.

#LI-HJ1

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
• Over all 8  Years as BA and Minimum of 4 years of experience preferably in banking or financial services.
• Experience with AI technologies and projects is highly desirable.
• Familiarity with Agile/Scrum methodologies.

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering and documentation tools.
• Knowledge of AI and machine learning concepts.
• Ability to work effectively in a cross-functional team environment.
• Proficiency in data analysis tools and techniques.

• Over all 8  Years as BA and Minimum of 4 years of experience preferably in banking or financial services.