IAO – PLM End User Support
- Perform PLM Engg end user support activities on 3D exp, Enovia/CATIA & other tools
- Perform engg end user support for RNTBCI users on Enovia/CATIA & other CAD/PDM applications for Operational support, assistance, methodologies, Coaching and Floor walking support.
- Being an actor on the end-user incident workflow . Resolving incident at RNTBCI level in a timely manner or escalate
- Provide software explanation, methodologies and coaching to end users.
- Monitor local status of Engineering application: overall behaviour, performance measures,….
- Good rapport with end users by ensuring quality output on technical issues
Bachelor of Engineering
*Strong trouble shooting skills CATIA/Enovia or NX/Team centre & other CAD/PDM & CAE applications
*Tool Operational knowledge can be added advantage
*Must have experience in Automotive CAD/PDM & CAE support
*Working knowledge of Microsoft product suite
*Exposure to ITIL framework
1-3 Years