Role: Non‑Life Insurance Business Analyst (Retail & Commercial)

Experience: 6+ years in P&C insurance (retail & commercial)
Employment Type: Full‑time

Location: Pune

1. Domain & Commercial Product Expertise
   • Map and optimize non‑life processes (underwriting, issuance, claims, endorsements, renewals).
   • Configure commercial lines (SME, fleet, property) and retail products (motor, home, travel).
   • Implement embedded insurance across e‑commerce, mobility, and broker networks.
2. Embedded & Digital Distribution
   • Design embedded insurance workflows for banks, fintech, telematics, and mobility platforms.
   • Create customer-facing quoting and comparison flows for digital channels.
3. Configuration
   • Configure product lifecycle using low/no-code tools: product library, rules engine, API modules.
   • Leverage InsureMO’s P&C microservices and APIs for policy, claims, telematics integration.
4. AI-driven Automation & Innovation
   • Integrate AI/ML (OCR, NLP) for document ingestion (loss runs, schedules, claims notes).
   • Deploy automated underwriting and claims triage to enhance speed and accuracy.
5. Quality Assurance & Collaboration
   • Create and execute functional, regression, UAT scenarios for product and AI workflows.
   • Validate system performance in embedded and high-volume environments.
   • Lead Agile ceremonies: sprint planning, backlog grooming, daily stand-ups, demos, retrospectives.
   • Collaborate on product backlogs, prioritize epics and user stories, and manage acceptance criteria.
6. Wireframing, Prototyping & Documentation
   • Develop wireframes, mock-ups, and prototypes with tools such as Balsamiq, Draw.io, Axure, or Figma.
   • Produce comprehensive BRDs/FRDs, functional specs, process flows, and training materials.
7. Knowledge Transfer & Enablement
   • Conduct workshops and prepare user/admin guides to ensure smooth adoption and operational readiness.

• 6+ years in non‑life insurance (retail & commercial).
• 2+ years implementing insurance middleware (InsureMO or equivalent).
• Proficient in embedded insurance and digital distribution strategies.
• Demonstrated experience using AI tools (OCR, NLP, ML models) in insurance workflows.
• Strong knowledge of Agile methodology with hands-on participation and backlog management.
• Certified BA credentials (e.g., CBAP, CCBA, ECBA, Agile certification) required.
• Skilled in wireframing, mock-ups, and prototyping using standard BA/UI tools.
• Excellent analytical, technical, and communication skill