Expleo

General Insurance Commercial - Lead Business Analyst

Job Locations
ID-JK-Jakarta
Job area
IT & Digital
Employment type
Permanent or Fixed Term Contract
Workplace
Hybrid
ID
2025-47478

Overview

We are seeking a highly analytical and domain-savvy Lead Business Analyst to join our team and support the development, enhancement, and optimization of insurance products and processes within the Commercial Lines of Property & Casualty Insurance. The ideal candidate will have deep expertise in Engineering, Marine, Property, and Liability insurance and will act as a bridge between business stakeholders and technical teams to deliver high-impact solutions.

Responsibilities

Business Analysis & Requirements Gathering

  • Collaborate with underwriting, claims, actuarial and operations teams to gather and document business requirements.
  • Conduct gap analysis and feasibility studies for new product development or enhancements.
  • Translate business needs into functional specifications and user stories.

Domain Expertise – Commercial Lines

  • Analyze and model insurance products across Engineering (Contractors All Risk, Erection All Risk), Marine (Cargo, Hull), Property (Fire, Burglary), and Liability (Public, Product, Professional).
  • Support pricing, rating, and policy administration systems specific to commercial lines.
  • Ensure regulatory compliance and alignment with industry standards (IRDAI, Lloyd’s, etc.).

Stakeholder Management

  • Liaise with product managers, IT teams, vendors, and external consultants.
  • Facilitate workshops, walkthroughs, and UAT sessions with business users.
  • Act as a subject matter expert (SME) for commercial lines during system implementations.

Required Skills & Qualifications

Technical & Analytical Skills

  • Strong proficiency in business analysis tools (e.g., JIRA, Confluence, Visio).
  • Familiarity with insurance platforms (Guidewire, Duck Creek, DXC, etc.) is a plus.

Domain Knowledge

  • In-depth understanding of commercial insurance products and lifecycle.
  • Experience in regulatory and compliance frameworks in P&C insurance.
  • Knowledge of reinsurance and treaty structures is advantageous.

Soft Skills

  • Excellent communication and stakeholder engagement skills.
  • Strong problem-solving and critical thinking abilities.
  • Ability to work independently and manage multiple priorities.

Qualifications

Any Degree with III certification or ECBA

Experience

14+ years Experience in General Insurance Commercial BA

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