Insurance Capability Subject Matter Expert (SME)

Role Title: Insurance Capability Subject Matter Expert (SME)

Role Purpose

The Insurance Capability SME is a senior domain authority responsible for shaping insurance-led solutions, proposals, and market positioning. The role bridges insurance business knowledge and strategic consulting, enabling differentiated offerings, strong GTM narratives, and credible engagement with insurers.

Core Responsibilities

1. Proposal & Pre-Sales Enablement

• Own insurance domain inputs for RFIs, RFPs, and proposals
• Define business scope, assumptions, risks, and value propositions
• Support client presentations, solution walkthroughs, and clarifications

2. Solution Design & Domain Advisory

• Act as domain advisor to architects and delivery teams
• Translate insurer requirements into process, functional, and capability models
• Validate solution designs across PAS, Claims, Billing, Underwriting, Reinsurance, Digital & APIs

3. Capability Planning & Client Positioning

• Define and maintain insurance capability maps and maturity models
• Identify transformation opportunities and differentiation themes
• Present capabilities, roadmaps, and solution visions to insurer leadership and Internal Teams

4. Market Intelligence & GTM Support

• Provide insurance market analysis, trends, and competitor insights
• Support Go-To-Market (GTM) strategies and industry PoVs
• Contribute to thought leadership, whitepapers, and executive decks

5. Insurance Ecosystem & Systems Expertise

• Maintain strong understanding of:
• Insurers, reinsurers, brokers, TPAs, regulators, and partners
• End-to-end insurance lifecycle (Policy → Claims → Billing → Benefits)
• Core insurance platforms, integration ecosystems, data & analytics
• Strong understanding of SDLC/STLC 

Key Competencies

• Deep insurance domain expertise (Life / Health / P&C / Social Insurance)
• Strong executive communication and storytelling skills
• Capability modeling, solution framing, and strategic thinking
• Stakeholder management across business, technology, and leadership

Key Deliverables

• Insurance-led proposals and solution narratives
• Capability maps, road maps, and executive presentations
• Market insights and GTM inputs
• Client workshops and strategy sessions

Experience Profile

• 12–18+ years in insurance domain roles (insurer, SI, consulting, product)
• Proven experience in pre-sales, solutioning, or transformation programs
• MBA or insurance certifications (ACII, FLMI, LOMA) preferred