Program Specialist - IT

Job Locations
IN-KA-Bangalore
Job area
Quality & Testing
Employment type
Permanent or Fixed Term Contract
Workplace
Hybrid
ID
2026-50425

Overview

Senior Consultant to support strategy, consulting, and product-led initiatives, with a strong focus on Global Capability Centers (GCCs) and technology-driven operating models.

The role requires experience in consulting engagements, data-driven analysis, and cross-functional stakeholder collaboration, along with exposure to product management and platform-based solutions. The consultant will work closely with leadership teams to design, optimize, and scale capability centers, improve operational efficiency, and support decision-making through structured analysis and insights.

The role also requires the ability to translate business and operational requirements into actionable frameworks, metrics, and recommendations, and to contribute to internal or client-facing platforms/products where applicable.

Responsibilities

  • Support GCC strategy engagements, including location strategy, site selection, and operating model design

  • Conduct workforce, compensation, and productivity analysis to support client or internal decision-making

  • Lead or support product management activities for internal or client platforms, including roadmap definition and stakeholder alignment

  • Perform benchmarking, market analysis, and ecosystem assessments across industries

  • Design and apply performance and productivity metrics to improve operational outcomes

  • Collaborate with senior stakeholders across consulting, technology, and business teams

  • Contribute to reports, insights, and strategic recommendations for leadership and clients

Qualifications

  • Undergraduate degree in Engineering or Technology (or equivalent technical discipline)

  • Professional experience in consulting, strategy, or analytical roles

  • Strong analytical and problem-solving skills with a data-driven approach

  • Experience working with cross-functional stakeholders in structured delivery environments

  • Ability to support strategy, operational analysis, and execution-focused initiatives

Essential skills

  • Consulting and structured problem-solving skills

  • Strong analytical and data-driven thinking

  • Experience in stakeholder management across business and technology teams

  • Ability to conduct market, workforce, or operational analysis

  • Experience working in Agile or structured delivery environments

  • Clear written and verbal communication for client and leadership interactions

Desired skills

  • Exposure to Global Capability Center (GCC) strategy or shared services models

  • Experience in product management or platform-based initiatives

  • Knowledge of workforce analytics, compensation benchmarking, or productivity metrics

  • Familiarity with cloud-based systems or digital platforms

  • Experience using business intelligence or analytics tools (e.g., Excel, Tableau, Power BI)

  • Background in technology, BFSI, manufacturing, or engineering domains

Experience

  • 3–5 years of relevant professional experience in consulting, strategy, product management, or analytical roles

  • Hands-on experience supporting strategy, operational analysis, or transformation initiatives

  • Experience working with cross-functional teams across business and technology functions

  • Exposure to client-facing or stakeholder-facing roles in structured delivery environments

  • Prior experience contributing to data-driven insights, reports, or recommendations

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